Everything You Need to Know

FAQs

Answering your questions to provide clarity, confidence, and a clear path to achieving your business goals.

Your Questions, Answered

Have questions about how Crowloft Consulting works?

I’ve compiled answers to some of the most common questions to help you understand my services, process, and how I deliver results.

If you don’t see your question here, feel free to reach out!

Still have a question?
fitzalan@crowloft.com
What is a Fractional Chief of Staff, and how can they benefit my business?

A Fractional Chief of Staff provides strategic leadership and operational support on a part-time basis, allowing businesses to access high-level expertise without the commitment of a full-time hire.

This role is ideal for individuals, founders, and teams seeking to streamline operations, enhance strategic initiatives, and drive growth efficiently.

What are the advantages of hiring a Fractional Chief of Staff over a full-time executive?

Engaging a Fractional Chief of Staff offers flexibility, cost-effectiveness, and access to specialized expertise. It allows businesses to benefit from high-level strategic support without the long-term commitment and expense associated with a full-time executive role.

How committed are you to understanding and integrating into my business if you're working fractionally?

Despite the fractional nature of the role, I fully immerse myself in understanding your business's culture, challenges, and goals to provide tailored and impactful support.

How do I know which service is best for my business?

I begin by conducting an audit to assess your current strategies and challenges, ensuring alignment with your business objectives.

How It Works: Your Client Journey

Discovery Call: I start with a free consultation to understand your business goals, challenges, and needs.

Tailored Proposal:
Based on your input, I craft a custom solution with clear deliverables and timelines.

Execution & Delivery:
I embed within your organization to ensure seamless execution of strategies, audits, or intensives tailored to your objectives.

Ongoing Support:
Whether through retainers or additional services, I provide continued guidance to ensure long-term success.

What does the onboarding process look like when starting with your services?

The onboarding process begins with a comprehensive discovery phase to understand your business's current state, challenges, and objectives. This is followed by a tailored proposal outlining the strategic plan and execution roadmap, ensuring alignment with your goals from the outset.

Can I adjust the hours in my retainer?

Absolutely! Retainers are adaptable, allowing for scaling of hours during peak periods or high-priority initiatives, ensuring alignment with your evolving needs.

What’s included in an audit?

Audits offer a comprehensive evaluation of your brand, crisis preparedness, or partnerships, including a detailed report with insights, SWOT analysis, and actionable recommendations.

How quickly can you start working with Crowloft?

Audits and intensives typically commence within 5 business days. Retainer engagements may require 1-2 weeks for onboarding, during which I get to know your team to ensure a seamless start.

How do you handle sensitive information and ensure confidentiality?

Confidentiality is paramount in all engagements. I adhere to strict protocols to protect your business's sensitive information, ensuring trust and integrity in our professional relationship.

Do you offer long-term contracts?

I offer flexible, rolling monthly retainers with a 60-day notice period, allowing your business to adapt as needs evolve without long-term commitments.

How do you tailor your services to fit the unique needs of different industries or business sizes?

I customize my approach based on each client's specific industry dynamics, company size, and strategic goals. This ensures that the solutions provided are relevant and effective, addressing the unique challenges and opportunities your business faces.

How will we communicate and track progress during our engagement?

Regular communication is maintained through scheduled meetings, progress reports, and collaborative tools. This ensures transparency, keeps initiatives on track, and allows for adjustments as needed to achieve desired outcomes.

How will I see ROI from these services?

Clients typically see enhanced brand visibility, improved investor engagement, and measurable growth in key performance indicators such as revenue, market share, and operational efficiency.